On the right-hand side of the calendar, there are two important sections: Calendars and Labels. Please make sure that all required calendars (resources/users) are checked in the Calendars section. If any calendar is unchecked, its appointments will not appear.
To ensure both users see the same view, please also check that both systems are using the same calendar view setting:
- Go to the Calendar tab at the top.
2. In the Grouping section, you will see an option called “Group By”.
- If you select Group By None, all appointments from all users will appear together in one combined view.
- If you select Group By Resource, the calendar will separate appointments by each user/resource.
For both users to see matching results, they must:
- Select the same Group By option
- Have the same calendars/resources checked on the right side
- Click Refresh Data at the top next to the account login option to sync the latest updates
Once these settings match, both calendars should display the same appointments correctly.